Process
Custom jewelry process
Five steps from brief to delivery. Each step lists what we deliver and what we need from you, so nothing stalls waiting for information.
Five steps
From brief to delivery
01 Send your brief
Reference images or sketches, target size, quantity and target price
02 Design & quotation
A producible design from our in-house studio, with a clear quotation
03 Sample production
A finished sample for fit, finish and plating check
04 Bulk production
Bulk order packed to your approved specification
05 Delivery & shipping
Packed cartons, packing list and shipping documents
01
Send your brief
- Deliverable
- Reference images or sketches, target size, quantity and target price
- Typical duration
- Confirmed with our team
Add your market, finish preference and any packaging requirements
02
Design & quotation
- Deliverable
- A producible design from our in-house studio, with a clear quotation
- Typical duration
- Confirmed with our team
Price is quoted per order: silver weight, stone cost, plating, labor and packaging
03
Sample production
- Deliverable
- A finished sample for fit, finish and plating check
- Typical duration
- Confirmed with our team
Sample availability and any sample fee are confirmed before dispatch
04
Bulk production
- Deliverable
- Bulk order packed to your approved specification
- Typical duration
- Confirmed after sample approval
Design changes after approval may require a new sample and shift the delivery date
05
Delivery & shipping
- Deliverable
- Packed cartons, packing list and shipping documents
- Typical duration
- Confirmed with your forwarder
Shipping terms are agreed in the quotation
Durations and fees are confirmed in the written quotation for your order.
Tooling
Tooling and mold fees
| Item | Details |
|---|---|
| Mold / tooling fee | Mold cost is quoted per design and depends on size and detail |
| Sample fee | Sample fee covers labor, material and plating; shipping is billed at cost |
| Fee credit | Any credit against bulk orders is confirmed in the quotation |
| Ownership | Mold ownership and storage terms are confirmed in the quotation |
Tooling amounts are not published. A written quotation is provided after the design is confirmed.
FAQ
Process questions
How long does production take?
Production lead time is confirmed with our sales team after sample approval, based on quantity, finish and packaging. Printed packaging is usually the longest lead item, so confirm artwork early.
What can I customize?
Color, size, plating and packaging are customizable per order, with OEM/ODM support. Custom CAD work is available for new designs; changes are cheapest at CAD stage, before a mold is made.
Do you provide CAD files and renders?
For custom designs, yes. A dimensioned CAD file and render are prepared for review after the brief is accepted, and the render is approved before a casting prototype is made.
Can I change an order after production starts?
Changes are possible before casting. Once casting or plating has started, a change means rework or a new mold, and both are quoted with the extra time before the change is accepted.
Who owns the mold for a custom design?
Mold cost is quoted separately for custom designs, and ownership and reuse terms are confirmed in the quotation or contract before the mold is made.